Your Personal Information
Fast Fun Fitness may need to collect your personal information to provide our services to you. If your personal information is collected we do so with your consent, which is deemed given when you provide your personal information. Please be aware that if you choose not to provide personal information we may not be able to provide service to you.
Your personal information may include information about your name, gender, age, email, telephone number and residential address, health and pre-existing medical conditions, interests and purchase history. If you provide personal information that we have not requested we will delete it, unless otherwise required by law.
Why We Collect Your Personal Information
Some examples of when we might collect personal information include, but are not limited to, when you: when book into one of our programs, you contact us for information or a quote, complete a survey or questionnaire, subscribe to our mailing list, or participate in our programs.
How We Use Personal Information
We collect and use your personal information for the purpose it was provided to us, related purposes or as permitted or required by law. By providing your personal information, you consent to the use of your personal information by us for:
1. The order, supply and delivery of goods and services.
2. Communication surrounding client care and your purchases.
3. To send marketing and promotional material that you may be interested in.
You will always be given the option to be removed from our distribution list.
Disclosure of Personal Information
Where appropriate, your personal information may be disclosed by Fast Fun Fitness to third parties to facilitate the service for which the information was collected. Third parties may include: 1. Third party providers that provide us with secure information storage and archiving services. 2. Government bodies, law enforcement agencies or other parties authorised or required by law and as permitted by the Privacy Act. 4. Other third parties with your consent.
Fast Fun Fitness uses highly regarded web and data hosting facilities provided by third party service providers to enable us to securely manage our business and your information. As a result, your personal information may be transferred to, and stored at, a destination outside Australia.
We take reasonable steps to ascertain that overseas third party service providers we engage do not breach the Australian Privacy Principles, including through our contractual arrangements with them.
Our website may link to third party websites which are not owned by Fast Fun Fitness. We are not responsible for the content or privacy policies on these external sites. You should read the privacy policies of these entities to find out how they handle personal information when you visit their websites.
Protecting Your Personal Information
Fast Fun Fitness takes reasonable measures to protect your personal information from misuse, interference and loss and from unauthorised access and disclosure. For example, we implement IT security procedures and take security measures within our premises.
Despite the measures we have in place, we cannot guarantee the security of your personal information. You must take care to protect your personal information by protecting your usernames and passwords. If you become aware of a security breach, you should notify us as soon as possible.
Accessing Your Personal Information
You can access your personal information held by us by request. Should any legal restrictions or exemptions exist we will advise you at the time of your request. We take reasonable measures to ensure your personal information is accurate and up-to-date. However, we rely on you to advise us of any changes. Please contact us if there are any changes to your personal information. If you wish to access or correct your personal information, you can do so by logging into your account on our Website. Or contact us to have your personal information deleted.
Unsubscribing or Opting Out
You will be able to unsubscribe from all our newsletters or updates using the link provided on emails. Alternatively, you can email us.
If you wish to make a complaint regarding the use of your information please put your concerns in writing and email our Privacy Officer. We will investigate the issue and determine the steps (if any) that we will undertake to resolve your complaint. We will contact you if we require additional information and notify you in writing of the outcome. If you are not satisfied with our determination, you can contact us or contact the Australian Privacy Commissioner at www.oaic.gov.au